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I’ve not tried this before. How would I check this please? What URL do I need to go to?

Hi all Apologies if I do not provide all the info needed to assist with this problem, I am not very techy...please ask and I will do my best to find out more info if needed. We are running Hikvision CCTV and recently switched broadband providers - we have also set up a WIFI mesh system in the...