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Reviving this thread. Any help?? Please. Cannot see on mobile, only when my phone is on the same wifi as the hikvision server. Once i leave my house, i cannot access remotely on phone. Hikconnect shows ONLINE. My server is a DS-7108NI-SN/P it has 8 cameras plugged into it. It is hardwired...

here are two app screenshots... one on WIFI, then the other switched to LTE.

Well, I may need it for other things. For example, I have an app on my AppleTV that uses port 554. if I close it it may not allow that app access to the cameras, right? Do the open ports interfere with Hik-Connect?

See the screenshot?

Yes, I do. I can also see the cameras on the Hik-Connect app when my phone is on my wifi network. The moment I switch to LTE or 4G, I get a network error.

554 is open, as well as 80 and 8000. I can see the cameras on my VLC app on my desktop computer, and my AppleTV (both on same wifi network as the NVR).

Yes, the device shows as ONLINE on the site, and I can see the cameras through my app on my phone when connected to my home wifi. It's when I switch to 4g/LTE that the app completely fails. "Network Unstable" error.

Hello, new here! Total camera newbie too, with a simple question. I just moved into a home that had a Hikvision system that they left behind, unconnected. I was able to get it going... Cameras are POE (learned all this as I went) plugged into a Hikvision DS-7108NI-SN/P NVR. The NVR is...