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Hello all, I have a problem with the following camera DS-2CD2387G2-LSU/SL on firmware V5.7.13 build 230403 and I am struggling to find an updated version on the portal. Does anyone know if there is a higher version of firmware? I have also checked the Hikvision product page and no firmware...

It happens on the live preview and on the browser it is when fast-moving objects are passing by such as a car or when I move the PTZ. Happens on my monitor which I have connected NVR > Monitor via HDMI. I have even replaced the HDMI cable and even when logging in to the web interface I get the...

Hello, First time posting on the site. I am getting a problem with pink ghosting with moving images on my Hikvsion PTZ camera DS-2DE4A425IW-DE I am using a DS-7608NI-I2/8P NVR. This only happens when WDR "Wide Dynamic Range" is Enabled. When it is off the colors seem quite washed out without it...