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Yes have done everything in the above link. So we are at a complete loss as to why the camera will not upgrade.

I have tried the firmware from a different machine and also tried from different folders but still the same error. Anything else we can try ?

Hi, I'm still experiencing the firmware upgrade issue, can anyone suggest anything else to try and get the 7 cameras to upgrade to the latest available firmware ?

Also tried this as well, done a factory reset using keeping the IP etc, done a factory reset back to defaults and also done a factory reset using the hardware reset button. Each time tried a firmware upgrade after the reset and still get the same error message

Thanks Phil I have also tried as per the guide, still get the same error

Hi I have tried various different versions either by jumping to latest and also in sequence. From (Current) 5.5.51 To 5.5.61 5.5.80 5.6.3 5.6.4 Just tried your link kyle and this still gives the same error

Hi I have 7 x DS-2CD2655FWD-IZS cameras and they are all running firmware v5.5.51 and they won't upgrade to a later firmware. The error message displayed from the camera web interface is: failed to get the upgrading progress Please could anyone suggest how we can apply later firmware ? We...