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Thanks, yes will check VS Player out as well.

Hi Kyle Thanks for your reply. I am using an Android, P30 Pro - yes latest version of Hik-Conenct. It saves it as an MP4. Maybe it's an Android issue then...

Hello! Is it just me or does everybody have problems when trying to share Hik-conenct / IVMS 4500 recordings via WhatsApp? I keep getting an error saying unsupported format. Assuming a video converter would do the trick, but it's quite time consuming to do it that way every time... Thanks