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Hello I have started experiencing issues with all 7 cameras going off line after around a week. The fix for I have found for this has been to log into my NVR and perform a reboot remotely after which all cameras are back working again. Any idea what may be causing this? A failing NVR perhaps? As...

Following some changes at home I'm looking to move the IP cameras I have from a switch where they are currently connected over the network to my NVR to be directly connected to the rear of the NVR. I thought it may be as simple as plugging into the POE ports but there is clearly more to it than...

Would someone be kind enough to explain a little more about how the Surveillance Centre and notifications work? For clarity, I'm not asking how to configure them, more how they function. For example, when an IP cam or an NVR is configured under smart events to "notify surveillance centre" where...

I have seen other Hik-Connect threads but nothing specific to iVMS on iOS, although they may well be related. I changed my connection to NVR via the iVMS app to use Hik-Connect in order to use the DDNS service as my BT IP address was not a static one. The only downside I have found, over...

New user here. Apologies if this has been asked before. I have 3 new DS-2CD2086G2-I cameras and an NVR DS-7608NI-I2/8P. All 4 units are on the network. I'm not using the POE ports on the NVR. I have setup smart events including line crossing and intrusion. I receive alerts and emails for both...

New user looking for some advice. I have read conflicting advice regarding being able to upload stills to an external Cloud device from the NVR. On my device under storage management I can only see Cloud2.0 as an available option? I read elsewhere that cloud storage is only applicable to...