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Camera firmware is v5.6.5 build 200316 thanks

Hi sorry

(DS-7604NI-K1-4P(B) Recorder and 2 x DS-2CD2347G1-LU Cameras). Today I have installed a 3rd camera, same model, updated the firmware so they all on latest version, and the 3rd camera won’t appear on the Hik-Connect app as live option. the camera in question is garden cam and as you can see in...

Yeah I have latest version steps have now included 1) removing devices 2) deleting and reinstalling app My original 2 cameras are working perfectly the new camera still showing offline in live view although notifications are working and playback works on camera

Hi there m I had until today 2 hikvision connect cameras all connected all working through hikvision connect ! I added a new camera to the set up, it’s connected fine to nvr and I am able to view, it is also connected fine to IVMS and I am able to view etc. On the hikvision connect app the new...

Hello really struggling i purchased and installed a brand new hikvision colourvu set up with NVr when it wentin all of smart alert options were there! Things like face detection and other things! I enabled x264 cameras updated and so did nvr ! When it came back online all of smart tech with...