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The card that cames in the box never have been working with the intercom, I don't know why but it is true.

Yes. Now I've understood, I hope Hikvision will invastigate about it, and let's see if they will fix this problem.

I don't agree with your description, I have just tested the situation, I'm out and connected to internet with my smartphone (Android), ask to ring the door bell from home, after the forwarding time set, my smartphone rung and next I've pressed on the notification and it shows me the video and I...

My door bell is fully working with Hikvision Hik-Connect app (v4.5.0). Why you are saying that it doesn't work?

Good to know! Thank you very much Fin! So ill buy a mifare 1k key and see what will happen! Thank you

Hello everyone, I recently purchased a DS-KV6113-WPE1 and I'm trying to add the included mifare card. I click on "issue card" under the intercom section and place the card over the door bell, 2 bip come out but the card issued is not opening the relay, anyone have had this problem? Fw version...