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Thanks guys. Going to make a complaint to the people who installed it, clearly didn't do a good job. None of the ethernet cables has the outer sheath of the cable in the strain relief. Seems like my parents got a cowboy CCTV installer.

Got it off. I think the tap around it did the trick. Another question following now I've got it off. Its clear water got into the network cable and shorted. On the camera connection the RJ45 hole has a locking mount, does this camera come with a locking mount that you attach to a network...

Hi Use IP I have a Hikvision DS-2CD2355FWD-I which has stopped working. Can no longer find it on the network. So I want to remove it to do some tests to work out if its the cable or the camera. Having some trouble removing the turret base. The manual says to rotate it anti-clockwise but...

Got it working. Thank you so much.

I'm replacing an old hikvsion NVR with a blue iris system on my PC. Ive moved the cameras onto a POE switch and connected that to my computer. With the Hikvsion SADP software I can see the cameras. But Blue Iris cant find them. Aswel if i just type the IP address into a web browser it times...