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I bought two Hikvision 4MP Fixed Dome Network Camera (DS-2CD1143G0-I) and I found inside them silica gel bag So should I remove the moisture absorber silica gel bag from the camera or not?

Dears I can see only one camera on Hik-connect app(android) and the other 3 cameras showing (device is offline) but in reality there is internet connected I can see them on the NVR screen working properly. noting that on iVMS-4500 app they are working All cameras with the same model...