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Hi, The villa door station was made 11/2020. See new attachment. Label, back of the device. Thanks.

Hello, I want to know the version of my device. How do I find out if my device is version A or B ? This is important in the context of updates. See Attachment. This is a screenshot of the connection on the device. Thanks. Kerid

Even with iVMS-4200 software the DS-KV8113-WME1 device appears online for a few seconds and then goes offline for a few seconds. It should go into default and restart I think.

Hi @Kyle I performed via the guide the update of the device DS-KV8113-WME1 (V2.1.5 Build 200904). I have a big problem now, the device is doing a loop reboot. Now, it is not possible for me to connect via internet explorer or other browser. I tried to find them with batch configuration it...

Hello, I have a problem with the KV8113 and hikconnect device detection captures. Indeed, I do receive notifications of each detection but no image on the detections. Version of KV8113: V2.2.11 build 201126. Version of KH6320 V2.1.10 builde 201221. On Hikconnect I have the notifications to...