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You won't find 53-port POE switches, so break it down according to the locations of the camera count. By placing the switch(es) closer to the cameras you can save a lot of cabling e.g. a switch for the cameras on the first floor, another for the cameras on the second floor (just an example)...

Ahem, quoted without thinking [embarrassed face]. We'll reply and see if we can get a more logical version / response ...

Quick update from Hik UK Tech Support to @Kyle - who is currently on holiday: I am writing to update the progress. We are going to release the HikConnect 5.0.3 which has this bug fixed. The team is in the testing process so the release of the new app version will be soon.

Are all the cameras the same model? What model(s)? Are all running the same firmware version?

Are you still seeing this problem? Are you using IOS App V6.2.50? https://appstore.hikvision.com/

Hi, Just tell us what you think the subject should be and we will correct it / tidy this thread. We restrict self-editing until you have made a number of Posts, to prevent spammers abusing self-edits e.g. we have experienced that they return and add spammy links

We'll need you to share the devices that you have and their current firmware version please. Also, what version of Hik-Connect you are running? And whether that's on IOS or Android?

Sorry, we don't tend to get many Dahua experts here at this forum (most are experienced with Hikvision only).

Yes, it is most likely that the units that you initially tried were not able to supply enough power / cope with the current drawn by your PTZ.

Really intrigued to know what you are using 2,000 cameras for?

Almost everything that we offer is Pro kit and non-WiFi (meaning that you would need to install and connect a network cable back to your router). I'd say that your most straight-forward and cost-effective solution would be to leave your WiFi on and select something from the so cost-effective...

The POE camera will expect the network connection / POE supply to be in a very particular format (the IEEE802.3a_ Standard). You'll need to source either a specialist POE switch that can be powered by your 24V batteries and produce POE to the standard, such as this example...

This is a 'fix' for adding a door station to an M-series NVR. If you do not need this feature, it is strongly recommended that you wait for V5.03 (ETA June 2024).

Well Done, glad you've solved it. Just for long-term reference / for anybody who lands here in the future: 3 volts will not make a significant difference. It is just a carrier voltage, that allows the POE to go the long 100m distance over small cable cores without suffering significant...

Hikvision have no tools / software that works on Linux. They are even dropping some support for Macs! I guess that you are considering whether you can still use a browser running on Linux? I'm afraid we don't know. It's an outlier / we have no experience with it, nor feedback from users that I...

Remote monitoring centres tend to require the systems that they monitor to be installed in such a way that they comply with British Standards / best recommended practices. They want an effective system that avoids false alarms. They will very likely insist that they can get video verification...

No, we have not used it specifically with that NVR, but we would not anticipate any problems.

Use plug and play with Virtual Host. Or, add the cameras to your network with LAN IP addresses then add them manually to the NVR.

Your symptoms are fairly typical of a router replacement (which often results in a new network domain range, gateway address, camera IP addresses etc.). You've mentioned that you have SADP - use it to find your NVR. Log into the NVR at the IP address shown in SADP. Check the Network Settings in...

My Forum Post 5,001! I just want to add to this thread that V5 is giving our team a heck of a lot of Support queries to deal with :( Just for a start-off it has completely changed how you add cameras to your NVR; new options, new screens, new things to set / unset.. And, about 50% of users are...