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Thanks you very much, I will try it !

Thanks you very much for your answer. To be honest configuration was made by a company, so I don´t really know how was made. Where can I find the username and password for remote accessing to the DVR? Could you tell me where can I check in the Connect App to know the users? Thanks!

Good afternoon, I have a DS-7108HQHI-K1 device installed in my bussiness. Some employess have access to the cameras using HIK connect. One of them is not longer working for me, so from now I would like he can not access to the cameras vision. I changed the verification code, but he still can...