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    DS-2CD2146G2-ISU - no audio on downloaded video files?

    I've found it. For some reason I have to use "Run as Administrator" when launching VS Player otherwise the converter bombs with that error.
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    DS-2CD2146G2-ISU - no audio on downloaded video files?

    Hi JB1970, That is a great suggestion - I can now download and play video files WITH sound. You mentioned that VS Player can be used to convert files to other formats. Have you ever got that to work? Every time I try it and try adding a "task" all I get is this: The buttons don't work to...
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    DS-2CD2146G2-ISU - no audio on downloaded video files?

    Hi, I've a number of these cameras on two sites. Most are the G3 platform, some are the newer G5. They are recording audio fine to their SD cards - video is also recorded via a seperate NVR on one site with no audio, but with audio on a second site using a Hikvision NVR. I can happily...
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    DS-2CD2146G2-ISU email image attachment resolution?

    Hi. Many thanks for the suggestion. However that is one of the first things I tried with no effect. The excellent support guys at Use-IP have subsequently found out direct from Hikvision that resolution of pics attached to email notifications is hard coded on this model camera. It used to...
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    The old chestnut - Live View Failed using web browser over the internet?

    I fully appreciate the purpose of channel zero. Looking at the RTSP stream in VLC, it would suggest that resolution is 704 x 576. Do you know anywhere that resolution is specified? Just out of interest.
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    The old chestnut - Live View Failed using web browser over the internet?

    Hi JB, You're right. At least I can set the aspect ratio within VLC, even if it doesn't remember it each time. This is borne out, I think, by the fact when doing live viewing of the NVR via web browser over the private VPN directly to the Draytek, Channel Zero shows up in the correct aspect...
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    The old chestnut - Live View Failed using web browser over the internet?

    JB1970 - you are a bloody genius! I was on site at the weekend with a monitor - a not very good one but a monitor none the less - and went through the local menu settings: And the result: And live view using the NVR web GUI via the VPN: Channel Zero now clearly showing in the position...
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    The old chestnut - Live View Failed using web browser over the internet?

    That is a REALLY interesting suggestion. Very much appreciated JB! ;) I'm definitely going to find a way to get a monitor of some sort up to the site for next weekend when I am next there. That would sort of tie in with that other thread I found about Channel Zero being blank if no monitor...
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    The old chestnut - Live View Failed using web browser over the internet?

    It is strange is it not LOL. I wonder if there are options in the local menu - when you are using a physically attached monitor and mouse - that are not fully replicated in the web GUI? The one time I do remember it seeming to work it was sitting on my table at home on the VGA input to one of...
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    The old chestnut - Live View Failed using web browser over the internet?

    I definitely think I have a problem - but no idea what. Connected to the remote LAN via VPN I can sign into the web interface and do the normal live view on the NVR. I can enable Channel Zero and the Live View switches to 9-up. If I shrink and expand the right hand panel I can see Channel Zero...
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    The old chestnut - Live View Failed using web browser over the internet?

    Thanks! Really appreciated! Just out of interest - with Channel Zero enabled does it appear as an "11th" camera feed on your 9-up live view? The reason I ask is I'm sure that when I first tried Channel Zero - and it seemed to work - with the NVR at home. I recall it appearing as a 3rd live...
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    The old chestnut - Live View Failed using web browser over the internet?

    Thanks for trying that JB - really appreciated. So something must not be going right on my NVR setup for Channel Zero to not be working as yours does. Following the old rule of 99% of the time the fault lies beyond the keyboard, that means I'm probably not doing something quite right but...
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    Can't connect to cameras connected to my Network switch?

    Hi, It certainly should work. I have two sites with IP CCTV, the second of which has a DS-7604NI-K1/4P which is brand new (upgraded to latest firmware V4.72.109 build 230107) and two DS-2CD2146G2-ISU cameras. Even though the NVR has four PoE ports on the back, I don't use them. Instead, I...
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    The old chestnut - Live View Failed using web browser over the internet?

    You wouldn't mind just trying yours with the monitor unplugged and see if it still works please? I can't try putting a monitor onto mine as it is 41 miles away and locked in a cupboard! When I enable Channel Zero on mine and try remotely viewing it over RTSP all I get after the sign in prompt...
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    The old chestnut - Live View Failed using web browser over the internet?

    On my NVR it is under the Video/Audio settings, not local. So I can turn it on - but I don't get any image.
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    Can't connect to cameras connected to my Network switch?

    Which models of NVR and cameras? 192.168.254.x looks like the private addressing used on the NVRs built in PoE ports which, unless you specifically configure it, aren't accessible from anywhere else. Are you trying to add your cameras via "Plug & Play" or via "IP Channel"? I think Plug & Play...
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    DS-2CD2146G2-ISU email image attachment resolution?

    Well that was interesting. I've just upgraded the firmware on the G5 camera at the site with 4 x G3 cameras and 1 x G5. Under firmware V5.7.3 build 220216. it sent smart event notification emails with attached images at 1920 x 1080. After upgrading it to V5.7.13_230504 it is now sending smart...
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    The old chestnut - Live View Failed using web browser over the internet?

    Thanks JB, I'll give that a try. I remember playing about with Channel Zero when I first bought the NVR and somehow - but can't remember how - I got it working (not remotely) and can't repeat it. I'll keep playing around. EDIT: A bit more research and I found this: Channel Zero RTSP live...
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    The old chestnut - Live View Failed using web browser over the internet?

    I can connect to a single channel on the NVR using VLC Media player. But I can't get "channel 0" to work to produce a single stream which combines the individual stream from all the channels. I've tried enabling it but get no video. Unless my assumption that "channel zero" would be...
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    The old chestnut - Live View Failed using web browser over the internet?

    A pic is worth a thousand words - or so the saying goes. So here are a couple. This is the standard way I monitor the larger site - live viewing 9 cameras simultaneously using just Edge, over the internet, forwarding just a single custom HTTPS port. I sign in to the Foscam NVR and get this...
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