Search results

@Dan Thats worked, Thanks very much. Paul

Hi @Dan Im I correct in saying I use the firmware here >> HIKVISION UK PORTAL thanks

Hello I have two Hikvision DS-2CD2347G2-LU cameras, Last year I upgraded my first one with RTMP firmware from the Uk Hikvision Portal Today I bought a second camera, When trying to upgrade with the same firmware it fails. Please see screenshot from cam one and cam two (attached) I have...

Got it sorted, It was a rule in the firewall blocking the return TCP data stream from youtube to the cam.

Hi Kyle Yes I followed this video, and I have all the correct settings, I looked out Hikvisions PDF on also. Nothing seems to work, I can use OBS to stream but I want to go dirrectly from the cam and not through a pc running man in the middle software.

I have a DS-2CD2347G2-LU Camera and have installed the RTMP firmware, I did this last year and tested it. It worked as it should. It no longer works, Im unable to stream to YouTube. No network settings have changed and no configuration changes have been made. I have reflashed the firmware...

Hi No, they spent around 3 hours remoted in and didn't fix the issue, They claim that a request has been put forward to the dev team to create a firmware image that will add this feature but they state no time frame

Hik vision are in the process of percuring a new image for this camera that's beyond the 131 firmware, I have been told this directly from hikvision support

UPDATE: so I contacted support today via the phone, part of the issue was iVMS the firmware upgrade option within the iVMS software wasn't available, a work around was used. In saying that it still wasn't upgrading the firmware on the camera, I'm now presented with the following error when...

Either way the upgrade won't apply and I'am of the conclusion its due to the new firmware having an older build number, this is based on a google in that the Hikvision cameras can't be downgraded after 5.3.x or thereabouts. I know in some cases you can TFTP the firmware and force a downgrade...

Hello JB1970 Yes that's usually the case but Hikvision stated in the E-Mail I received that "the device does require the upgrade to be done on IVMS 4200"

No Joy with the upgrade, In iVMS the upgrade button is greyed out, once I go into remote configuration the only option I have is storage, No upgrade in there either. Currently running firmware 5.5.134 and the firmware on the Hikvision portal is 5.5.131, maybe that's the reason ?

Hi dan Yes I got an email from this morning, I had messaged UK support about it the other day after my last post, I'll be giving my upgrade a go when I go home, the only thing concerns me is the fact I have a more upto date firmware running then the one with rtsp enabled so here's hoping

Ok, Yes agreed Dan very confusing

i have the DS-2CD2347G2 Dan, but im also confused as the screen shot i provided shows B-R-G3-0 I would assume this means G3

For the G1 ColorVu @Paul2021 mentioned (2347G1) - its the standard G1 firmware (latest version 5.6.5) the page: HIKVISION UK PORTAL

@JB1970 The generation of this camera is a G2 product but you mention G1 when I look at the supported models on the G1 page my camera isnt listed ?

Hi If your cameras where initially G2 cams as per amazon listing discription can I upgrade my UK DS-2CD2347G1-LU With this firmware?

Hi Dan Yes I have checked every menu. Thanks for coming back.

Hi Dan I downloaded them but get the following error when trying to upgrade the firmware to the custom one, Currently running V5.5.160 build 210416 "The type of upgrade file mismatches".