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Hi I have this problem every-time we have an electric cut my 2 cameras lose sub stream and only can view in HD on the app instead of basic. If I log in to the camera directly and restore it works fine but I shouldn’t need to do this everytime my electrician comes to do some work and has to...

Hik notification stop working since 11am this morning? Any one else had this problem

Hi had my cameras for 3 years now never a problem with notifications recently the notifications are delayed between 5 and 30 minutes. Can anyone help? Notifications come on DVR straightaway but delayed on hik connect app

Hi Was wondering if anyone can help? I have lost sub stream on 2 of my 4 cameras. Had this problem before but resolved it by climbing on a ladder and doing a hard reset. But I don’t want to be doing this every time. Can I do a hard reset any other way? Why does this always happen when I...