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Hi NoFate, What phone are you using? Your issue sounds network related to me, Is your setup hard wired or on WiFi? When I set my system up I watched the excelent videos done by Dave Davis of DVS in Cardiff, they helped me a lot. link below. https://www.youtube.com/c/DVSLTD/videos

Many thanks for your input NoFate, are you using a P30 pro? If so, is it an international version? Update:- 2 days ago I bit the bullet and factory reset my P30 and after all the pain that that involves the same issue exists, I get a notification but no call. It always works initially after a...

Welcome to my personal thread, or at lease that's how it seems! :) Update:- I resurrected an old OnePlus 2, running android 6, loaded Hik-connect 1.16.0, but that didn't work at all with my setup until I logged into my Google account on the phone, it then worked perfectly and still does every...

Sadly, my euphoria was short lived, after downgrading Hik-connect to 4.14.1 it only worked the first time, but now it's back to "normal" with only a notification, no call setup unless you click on the notification, it then sets up the call from 1.1.1 Out of interest I loaded 1.16.0 on an Acer...

Thanks user7364. Sadly, my euphoria was short lived, after downgrading Hik-connect to 4.14.1 it only worked the first time, but now it's back to "normal" with only a notification, no call setup unless you click on the notification, it then sets up the call from 1.1.1 Out of interest I loaded...

This thread solved my issue, downgraded to 4.14.1 and all appears to be working now. https://www.use-ip.co.uk/forum/threads/hikvision-video-intercom-kis-701-intercom-kit-no-longer-rings-samsung-mobile-phones.5536/

I believe this is the answer to the issue I raised here:- https://www.use-ip.co.uk/forum/threads/hik-connect-ds-kd8003-ime1-huawei-p30-pro-call-issue.6610/ Clearly not just Samsung, downgraded to 4.14.1 on my Huawei and it "appears" to have fixed the issue. Gave up multiple reboots, Google...

Hi, I have the following setup, DS-KD8003/DS-KH6320 etc. All was fine until a while ago when suddenly calls from Hik-Connect stopped "ringing" my phone, it seems as if the call is not initiated. I get the H-C notification that "somebody there ring the door" (their English, not mine) and if I...