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Thanks for the reply Phil "Then, BEFORE DOING ANYTHING ELSE, access the downloaded file and run it." Thats what I have been doing Windows settings shows 1.0.0.17 installed Had the same trouble with my 7608 before with this localservices took a lot of faffing around to get it to work

I have a 7616NI-I2 /16P, yesterday upgraded from 4.50.00 to the new 4.51.005, no longer works in chrome, firefox or IE, just get blank log in page, works in Edge but the update firmware option is greyed out, I would like to downgrade back to 4.50 if possible, unless anybody can help with getting...