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Is the intercom connected to your local network via a PoE injector/switch? yes Is there any other hardware/security software between the intercom and the router? (e.g. powerline devices, VPNs, Firewalls/security software) no just poe switch Is the PC you are running iVMS-4200 on the same local...

hi dear when i press thje icon i get

unable to access Interphone camera web interface (blank page) i have an ds-kd80003 connected to ivms but the webpage is not acccessible am getting black web page