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So I've tried a factory reset, it took a while as I had to order some torx security bits to be able to remove the cover panel. Held the reset button until a beep, then the camera powered off then back on and did it's self check etc. The camera acted the same and wouldn't load any management page...

Hi Dan, It's not an issue with the actual network devices, or the network configuration as far as I can tell. There are 3 other cameras on the same VLAN, as well as some other devices, that are all functioning correctly. On boot they send a DHCP request, and get allocated an IP etc. on the...

That doesn't work either, the tool just pauses for a few seconds and says "Cannot access the device", I tried changing the hostname also and it failed. Thanks, Dan

Hi, I can't get to the webGUI, what are the other options for updating the firmware?

The camera has been running fine, but recently the Web GUI and all video streams have stopped. Camera is powered by PoE and I've restarted it a few times, it re-appears in the device list on my router, but the Web GUI and Video of the camera doesn't work. In the PoE section of the router...