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I'm still stuck if anybody is willing to help please?

Now on my NVR monitor I have only two out of three cameras displaying. I recall this happening when they were being installed. I believe the solution my installer said was lowering the resolution to match the monitor (its an oldish monitor), but I tried all the available resolution options in...

now i dont know the login credentials for logging in to the nvr IP address in a web browser. This is frustrating. Any advise please?

its unbound now.

thanks. I'm stuck at the username and password for the unbinding process. I see a username in my hikconnect app > account management. can i reset the password somehow?

Now my wife's app is saying No more connections are allowed for this device. Please stop one or more connections and try again. Please help.

Yes. I can play back video fine using the monitor attached to the nvr and also the hik connect app. I just can't download them (from hik connect). The main hik connect app will be my old phone, which I intend to factory reset and give to my daughter once I have everything sorted out. I tried...

Hi, yes it is 4.16.1.0714 and I have to click the nvr model number within the app to see the cameras appear.

Hi, I bought a new Samsung phone and used Samsung switch app to copy over all my old data. The hik connect app installed and I've updated it. I receive a 'download failed.:250255' error each time I try to download a clip. I've tried my Mrs phone and it downloads without problem. I can live...