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thanks a lot for the reply. It’s currently set to the same range as yours with 1/50 I’ll see if changing it makes any difference. Yeah white supplement light is selected. It’s weird because as soon as I put limit gain back to 100 it comes on again that’s what made me think the 2 are...

@JB1970 I hope you’re doing well. I was wondering if you could help me please. On my g3 colour cameras, the limit gain was set to 1000. I’ve turned this down to 65 now the colourvu light doesn’t come on. I want the colourvu light to be always on when the camera goes in to night mode...

Just regarding this. I’m not exactly sure if virgin xgs pon is the same. But for openreach fttp their ont serves as the modem. I’ve connected my unifi cloud way gateway max straight to the ont and it works fine.

Ah that’s annoying. How are you finding your unifi set up? I’m currently running an WiFi 7 Orbi mesh system. I run it on AP mode though. One issue I’m having is that my devices hardly ever switch over to the closest satellite. The tend to stick to the one they’re connected to. I know it’s...

I’ve continued to test, it’s been a week since I’ve had Openreach FTTP installed and things remain stable. I don’t really see any choppy playback or skipping frames now. I do get the occasional freezing but that’s normal. Yeah it just goes to show speed isn’t everything. I think with virgin is...

@JB1970 I hope you’re doing well. I think I’ve got to the bottom of the issue I was having with high bitrate settings causing choppy playback. When I first posted I was on virgin media broadband but using their old coax connection. The connection seemed okay, I always got 1gig download and...

@JB1970 Thanks a lot for answering my questions. That makes sense to me. I’ll give those a try. I’m attaching some images of my scenes using what I think are the best settings. Do you think anything could be improved? The issue I’ve noticed, well not really an issue. Fine tuning say the...

Thanks @JB1970 That makes sense. I’ve tried as well when neither of my cars are there and it’s still the same, everything looks quite washed out. I’m leaving it off for now, I’ll see how that affects the night time image, especially when the street lights come on. I’ve been looking at the...

@JB1970 Sorry I’ve got another few questions about wdr on the g3 4k hik cameras. I think I’ve wrongly assumed that when wdr is in auto mode and the slider at 50, the camera will automatically apply however much is needed between 1 and 50 to optimise the scene. That doesn’t seem to be the case...

@JB1970 thanks so much for your replies. Is there a way you can record smart events in a different resolution to 24/7 recording on my m series 8 channel nvr? Thanks

Thanks I’ll give that a go one camera at a time. Do you have any suggestions at all what causes me the playback problems in Hik-Connect when I increase the bit rate above 8192. I assumed it could be a bandwidth issue but my m series nvr has more than enough supposed bandwidth to support the...

@JB1970 I’m still having the stuttering playback in Hik-Connect. I’ve decided to let my virgin router do all the routing and assigning ip addresses and I’m running my Orbi 7700 just as wireless access points with all my satellites hard wired using Ethernet backhaul. I’ve noticed a significant...

@JB1970 I’ve managed to add my nvr locally to hik connect via its ip address. You were right, I hadn’t granted hik connect access to my local network. Footage so far on live view seems smooth and how it should be. Assuming it stays this way that I guess rules out problems with my own network...

@JB1970 Thanks a lot again for taking the time to reply to my post. Ah okay, I’d assumed it was just an entry level nvr. I don’t necessarily need face search etc. all my cameras have acusense in built. Since I only use smart events, intrusion detection and line crossing I don’t think I’ll...

@JB1970 Thank you for the comprehensive answer, I’m really grateful. I’ve read a lot of your posts and you are a true master of your trade. A couple of follow questions if you don’t mind. The newish M series doesn’t have an NXI model that I can find? Is there one? Also given the M series is...

@JB1970 Thank you for the comprehensive answer, I’m really grateful. I’ve read a lot of your posts and you are a true master of your trade. A couple of follow questions if you don’t mind. The newish M series doesn’t have an NXI model that I can find? Is there one? If not what is an...

Apologies i should have said i am using the latest Hik COnnect app on an Iphone 16 pro and an iphone 14 pro

Hi everyone, I hope you are doing well. I have recently upgraded some of my cameras to the new G3, 8mp cameras as well as my NVR to the M series. I was wondering if anyone would be kind enough to give me a bit of help please. Current set Up 2 X 8MP Hikvision DS-2CD2387G3-LI2UY 2 x 4MP...

Also are you on an android device or apple

Would you mind posting what version of the app you have please