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That’s brilliant, thanks for your response and help.

Hi, thanks for the reply. Pc

Hi there, how do I go about seeing if my ivms-4200 has a new software update , and find the current version ? Thanks

Hi, just got some notifications through. Haven’t done anything so not sure what has happened. But hopefully it had sorted itself . Thanks for the help

Thanks for the reply. I will have to have a look when home on the NVR firmware. Apple Yes using hik-connect Hik - connect app version 4.26.1

Hi there, unfortunately yes still the same.

Thanks for the reply. Nope nothing

Hi there. I have 3 cameras on my system, and all was working fine. I can now for some reason not get notifications to my phone. All my cameras on platform access are offline and I don’t know how to get them back online. On my NVR ( DS-7608NI-I2 / 8P ) it shows the platform access is online ...

So reporting back. I used playback on the web browser was fine. So deleted ivms 4200, re installed newer version as wasn’t sure how you update it ? All seems to be ok now. The only slight issue I have noticed, is that at night or early in the morning when it’s still dark, if I walk past the...

Thanks again for the reply, I will try reducing the bitrate tonight. Currently set at 8192. I watch most of the playback through ivms 4200, I will also try downloading it tonight and report back tomorrow.

Adding to the above, just watched another playback from today. The person walking in the playback stops for a millisecond then the walk speeds up for a second then slow again, then fast ?

All sorted with that issue. Thanks again

Hi Dan, many thanks for the reply. That’s great. I am having a slight issue on playback. When someone is walking the video freezes for a second or so, like they are in slow motion / stuttering . Any ideas what that could be ?

One issue I have, is that I have downloaded a new firmware version. But when browsing for the download on the camera’s interface it wont find it ?

I have sorted, how can I delete this thread ? Thanks

Hi, I am not quite sure what I have done. When I downloaded previous firmware updates it had this symbol Does anyone know how I can get this back, as I don’t know what it’s called. I can only seem to open with the following : Thanks

Hi, I have just installed Hikvision DS-2CD2387G2-LU 2.8mm POE Mic ColorVu 24/7. I currently have Hikvision DS-2CD2386G2-IU AcuSense 8MP Darkfighter turret camera IR & Mic, are there any settings that I should know about that I should turn on or off? Am I ok using the same bitrate / frame...

All sorted, many thanks for your help

I have just changed my NVR from a DS - 7640NI-K1/4P to a DS-7608NI-I2/8p. On my old NVR, I was able to view 2 or 4 cameras on my tv monitor at the same time. But for some reason on the new one , all I can get is it switching. Is there a way to alter that? Thanks

I set the nvr up via sadp. But I want to have both my front and rear on my tv screen at the same time. All I can get is it switching. Is there a way to alter that? Thanks