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Hi, Thank you so much for your answer @NoFate. The thing is that 90% of the time with the 2.2.3 device was offline. As I had the old fimrware never had issues. As a result I wanted to go to the original fimrware the camera had when I got it. The camera seems it's bought from this store...

I downgraded from 2.2.3 to 2.0.8. In hikconnect the device is Online bellow but when I try to add it it requests password. ANY Password I enter it says invalid... My old doens't work any default I found online doesn't work so I can't use the camera. I can't add it, I can't define the keypad...

The problem is that as I wrote above... I downgrade from 2.2.3 to 2.0.8 as my camera was most of the time offline and hikconnect stopped working. The point is that to add it now or enter to do any configuration requests admin password... Anything I put it won't accept it and NO ONE from...

Hi, Had the same issue. Wanted to downgrade from 2.2.3 to 2.0.8. After this no password is accepted anymore. Sadly I don't have info of purchase and the devices are already installed here at my place from the previous owner. I've send an email to Europe Support but it seems they want to know...