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Sorry to hijack... Trying to diagnose a (mostly) working Hikvison>Wiegand>Paxton Net2 with barrier setup. "Mostly" works perfectly but randomly some vehicles that are in the Net2 user list get refused/ignored. After debugging the camera itself it always recognises the number plate and passes the...

Thank you Phil

Is there an official channel I can use at Hikvision to flag it? I have done a contact form support thing but wondered if there was a better way? Thank you

So...If I don't use the favourite 2x2 grid to swap between them and just use the separate cameras from down the screen the I can control them properly, if you catch my drift.

Both :-( 4.21.0.20220120 Thanks!

Think I’m going nuts…4 ptz pro domes working flawlessly for a couple of years - connected by Hik-connect into the iOS app - now what seems like intermittently they won’t move or sometimes one does with the controls. I think what is actually happening is that I have them in a 2x2 favourite and...