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The rest via email allowed me to reset the password, but I still didn't know what the original 'master' account was. In the end I resolved the issue by going into the console on the NVR and using the (very scary) unbind option. Then used the bind option to add it to my (logged in on the...

Okay guys I'm an idiot. Yesterday I decided I wanted to remove a camera from the views on the HIK-Connect app. I selected delete and okay'ed it when prompted to remove device. Yep you go it, it removed the complete device. Easy I thought I'll re-add it. Now when I look to add it back in, it...

I know this is a general category and not HIK-Vision, but the reason for that may become clear. We have 3 x DS-2CD2087G2-LU cameras (Firmware Version: V5.5.800 build 210628) linked to a DYN 7608NI NVR (Firmware Version: V4.72.107 build 220914). I've not updated the firmware for a couple of...

In the end I found these instructions for the HIK-Connect App, but after following those I still get stuck: So it looks like I will be stuck using the virtual PC. Not good news at all.

Historically, I know that Hikvizion had sunsetted the iVMS app for the Apple Mac, leaving Mac users having to run a virtual Windows PC to run the iVMS Software. What I need to do on my Apple kit is to be able to do is access a recording from the NVR, at a defined window, and if needed download...

A new app update is out which looks to fix the issue :)

Hmm, it's not an option for me if I go into my HIK-Connext app it tells me I have no shareable device. I think originally I added my 'user account' from iVMS. Looks like I'll have to wait on the fixed version.

Interesting where exactly did you make the sharing request from? The web interface or in iVMS?

Brilliant, one less thing to worry about then :) Thanks.

This morning while out and about we got a notification on the HIK-Connect app on the iPhone, in this situation we typically look at the notification and then go to the main view and open the camera(s) to see what is going on. My wife more than me, as she is the more paranoid of the two of us :)...

To close this out. I managed in the end to get my VMWare Win 11 install reactivated (as I'd migrated it to my newly rebuilt macOS build). The Windows version on iVMS I got installed and eventually set it all up correctly; Superuser account, added the NVR and manage to log in. I've now...

Hi guys, firstly with iVMS I've tried version 2.0.0.12 to 2.0.0.19 (I think). All give error: Ref the Windows 11 virtual PC I had to uninstall the existing version of the iVMS software and load the latest version. I've then looked to try and load in the backed up configuration I had from the...

Guy I have the following NVR is a : DS-7608NI-K2 / 8P, and the three cameras: DDS-2CD2087G2-L(U). I used to manage the system (download videos from cameras) using the iVMS 4200. The problem is I've now rebuilt my Mac Pro 2 Mini (Apple Silicon), from scratch, no backup used, and if I try to...

And still nothing for us poor Mac users....

Thanks I just tried that. On Event Playback I can indeed set the range I want but when switching to the Camera playback it starts at midnight again and does not respect the time period set. Weird.

As iVMS for the Mac seems dead in the water I've set up a virtual Windows 11 environment (Using Tiny11), and have installed iVMS for Windows. All well and good. I did have some issues in adding the NVR but got there in the end. The only problem I have now is searching a camera between times...

Using the app to connect to and operate the DVR yes. As no web browser will work on macOS.

Because it's terrible and errors out all the time..

Which is the same old version.

Yeah I know, we always seem to get the raw deal.