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it was a firmware issue, since i was using stock firmware i didn't have the device management tab in the outdoor unit config page, after updating everything to the latest firmware everything is working fine, ty for the reply

Hello i have a question regarding hikvision intercom, i have 2 indoor stations and 2 outdoor station ( ds-kv8213-wme1(b) as outdoor and KH-6320WTE1 as Indoor ) i already configured master indoor station and the other one as extension, also configured main outdoor station, these 3 work fine but...