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I haven't used chrome for a while as I mainly use the app. Just checked and the problem now seems to be OK. It is a mystery to me.

Thanks. I tried this but the only options were Default or MP4. Thought it must be something to do with the encryption as it would still only play in VSPlayer with the key. So I tried unchecking the Stream Encryption in the NVR settings before downloading. This seems to have worked and now can...

I have just seen this old thread I cannot view my downloaded video so some of the question is answered. I also managed to save a clip directly from the NVR to a USB memory stick. Again the file can only be played by VSPlayer after inputting the key. I need to give the video file to my neighbour...

Hi. Trying to get a video clip for my neighbour to give to police. I have saved the clip to my laptop but can only view with VS Player, and only after entering Hik Connect verification code. It wont let me convert or export or anything else. Also the video has all the detection lines/boxes...

Not as far as I am aware. I will just use Incognito mode for now. I can't find any settings in Chrome to change this. Thanks for your help.

Still no login page. Here are screenshots from Chrome and then Incognito mode Chrome. The frrst says No sites allowed.

I tried this already. I now have the warning triangle and "Not secure". There is no cookies or data for this site.

I have this in reverse. Will work on Edge browser but not Chrome (Except in incognito mode)

Yes it works in incognito window.?? I don't have a problem with delayed playback except with my 4K camera which always fails to play anything over a network. This I think is a bandwidth problem.

So have just updated firmware to V4.62.210 build 230612 for DS-7608NXI-I2/8P/S. It was a manual update using Chrome browser. After the update I can no longer access the NVR from Chrome but can from Edge browser. Hik Connect app is still working fine. Chrome is my preferred browser. Any idea...

I will give this a try when I have some spare time. Many thanks for your help.

Thanks very much for this. I did as instructed and the names now appear correctly. I am now getting event notifications from camera 1 but not camera 2. Still have no idea why they stopped. All notifications are logged on the NVR but only camera 1 events are getting to the Hik connect app , which...

I first deleted the app and data then reinstalled and logged in, no difference. Today I reset both cameras and reinstalled and configured. After I had set up the first camera I tested the events and got notifications to the app. After configuring the second camera with identical settings I now...

Hi. I have Hikvision NVR DS-7608NXI-I2 / 8P/S with 2 Hikvision cameras DS-2CD2387G2-LU. Everything was working fine until 22 December when I stopped receiving notifications for camera 1. Then on 24 December camera 2 notifications stopped. I had smart events set for both cameras, set in the...

Hi Kyle. Thanks for replying. This is now resolved. I have no idea how. I thought I would try the password one last time before trying a reset on the camera and it accepted the password. It may be that closing and reopening the login page, as you said, did the trick. Many thanks.

Thanks Kyle. All kit is new. The cameras are both connected directly to the NVR. They have both been activated via Chrome browser. They both work perfectly and are available on Hik Vision app and Chrome. Have enabled virtual host in the NVR but can only log in to camera 2 with NVR...

Hi all. I have DS-7608NXI-12/8P/S with 2 cameras DS-2CD2387G2-L. Recently set up I am just learning the settings. Everything works OK apart from logging in to one of the cameras. As I understand it, the camera passwords should be the same as the NVR admin/password. This password works on camera...