Search results

Hi Dan I have now managed to restore the camera firmware via tftp. But my hope to prevent the continuous recording was not fulfilled. This means that even with this firmware the problem remains.

you are right. the original problem was the continuous recording that could not be stopped. I will try to find a solution to my problem in the technical area.

You can update the firmware over the network if you have a running system. In my case the system stops without an activated network connection. Thats why the normal upgrade methods don’t work for me. With a serial connection i can stop the bootloader and then choose update. This will start a...

Hi Dan At the moment i can only access the camera over a serial connection.

no, both methods are not possible because i don’t have a IP address. The boot process stops with: Error: not found /dav/ko/hikdrv device open: No such file or directory Not find initrun.sh!

Hi Dan I have not yet been able to install the firmware via TFTP. In the bootloader I see that there are other ways to load the firmware. Can you or Hikvision give advice on how to do this and what I need for it.

This is exactly the version I am currently working with. Nevertheless, I have installed this firmware again on a trial basis. As expected without change. To make sure that certain areas are not overwritten with the new firmware during a firmware upgrade via the web gui, I decided to reinstall...

There are no changes with continuous recording. But now there is no smart tracking anymore.

No, the camera isn’t connected to a NVR/DVR.

To avoid any misconfiguration, I reset the camera completely to factory settings, then defined nothing except for two presets. Even then, continuous recording started immediately when a preset was selected.

Yes, the camera is designed to record and is configured for motion and intrusion detection. The current firmware is V5.7.11 build 220831. But also with the last version V5.7.11 build 220905 there is the same problem.

Is there a way to stop continuous recording to SD card or hard disk via API function? I can find a start/stop function for manual recording. However, I cannot find such a function for continuous recording. My DS-2DE4A425IW-DE automatically starts continuous recording when a preset is selected...

With the firmware 5.7.3_220315 Hikvision has started to prevent a downgrade of the firmware. Until 5.7.3_220115 this was still possible. If I don't offer the end customer the possibility to restore a working firmware, then I should at least react to justified hints about bugs in the current...

I have the same problem with a DS-2DE4A425IW-DE(S6) with firmware V5.7.11 build 220831. I have not received an answer from support either. Therefore I wanted to try for the problem with the continuous recording to set up a workaround by sending a “stop continuous recording“ after each preset...