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  1. M

    Hikvision Portal Goes Offline after 3 hours?

    I have an update on this issue which is a little interesting! After changing this and changing that to no avail, a process of elimination was the next stage. I found the following after this: Set-up HVR as normal after factory reset, and firmware update, DDNS set-up, Platform access set-up...
  2. M

    Hik-Connect HIKVISON APP keeps going off-line???

    I have an update on this issue which is a little interesting! After changing this and changing that to no avail, a process of elimination was the next stage. I found the following after this: Set-up HVR as normal after factory reset, and firmware update, DDNS set-up, Platform access set-up...
  3. M

    Hikvision Portal Goes Offline after 3 hours?

    I have returned to ask anyone who has had this issue with their HVR ever, and managed to get the problem sorted. The HVR in question is an ''ids-7216-HUHI-M2'' The latest model as I am aware. After setting up with all the required information, and setting the recorder to a static IP address...
  4. M

    Hik-Connect HIKVISON APP keeps going off-line???

    Thank you for getting back, and your swift response. Yes that is correct, the gateway address changed to the BT one in the NVR. I have also tried the Preferred DNS to 192.168.1.254, as like you say 8.8.8.8 could be seen as a threat. Sadly that failed also. I am miles away from the unit at...
  5. M

    Hik-Connect HIKVISON APP keeps going off-line???

    Sorry to gate crash this thread, but I am in exactly the same position as dalB. I hope you will not be offended for me asking the same question rather than start a new thread with the same topic? I have a 7216-HUHI-M2 NVR which I setup using a Netgear router, and on a TalkTalk broadband...
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