Search results

I've been using hikvision's global website to download firmware for cameras/nvr (I'm not in EU), but it seems like they recently removed the firmware from their website. E.g. There used to be a firmware entry below the specs table: DS-2CD2387G2H-LISU/SL But now its gone. I tried search Support...

I have a few year old hikvision bullet cameras. When new, I was able to tighten the locking nut and the camera would lock in place firmly. Now, it doesn't matter how much I tighten the locking nut, I can easily move the camera by hand. Is there a way to fix this?

Had to update sharing settings but they seem to have disappeared on Hikconnect 6 iOS app. I can only share now, don't see the option to update sharing settings, view or remove sharing altogether?

I can't find the option to set Engine mode (Motion Detection vs Perimeter Protection vs Face Detection) anywhere in NVR UI or Web UI. I've seen it in youtube videos for I-series nvr, so now I'm confused how to set one of the modes. I see all three options listed for configuration. Doesn't matter...

I've heard that CH variants of Hikvision products are different from others, and that installing EU/UK firmware on CH (Chinese) variant can actually brick the camera. What about US <-> EU/UK products? Are their firmware compatible i.e. can I install US firmware on camera I got from UK/EU and...

Are there any third-party wireless contact and shock sensors that would work with AX Pro? I'm doing a self install and each magnetic contact sensor is fairly expensive, so looking around to reduce the install cost.

Need cameras for side alleys of our house. Both alleys have lighting at night and I currently have DS-2CD2043G0-I. They do an ok job at night, by lowering frame-rate and enabling WDR (but stay in color mode because of alley lights) but I've been thinking about upping the resolution to increase...