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    iVMS-4200 Cannot play back recordings? ["failed to synchronize the playback iVMS4200.exe[317] no record file found"]

    Hello - I am troubleshooting a customer's HIKVISION system running the iVMS4200 software. Recently, recording playback became unavailable, and the users cannot view previously recorded videos. I can confirm that live viewing works. When I attempt to play a video I get "failed to synchronize the...
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