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  1. Alex_SA

    EZVIZ H8C Crashes Network When Active Defence (Siren & Light) is Triggered?

    @David @johnfitzy Thanks a lot for your recommendations and guidance. I shortened the power cables from 30m to 8m and the cameras are now working 100%. The length of the cables, all bundled up was obviously causing too high of a resistance to get all 3 functions to work concurrently. Really...
  2. Alex_SA

    EZVIZ H8C Crashes Network When Active Defence (Siren & Light) is Triggered?

    Thanks John and David. That makes a lot of sense and would definitely explain why the culmination of events causes the shutdown. As soon as I get back to the property I will try a normal extension cable to test whether it is in fact a power issue. Will respond here as soon as I’ve had a chance...
  3. Alex_SA

    EZVIZ H8C Crashes Network When Active Defence (Siren & Light) is Triggered?

    Not yet. Unfortunately the cameras are installed at my father in-laws house, which is about 2 hours away from where I live, so I am needing to head out that way again to make some changes and test further. Trying an alternative and possibly higher ampage power cable was on my list of things to...
  4. Alex_SA

    EZVIZ H8C Crashes Network When Active Defence (Siren & Light) is Triggered?

    Thanks so much David, I will try these suggestions and see if there is any impact.
  5. Alex_SA

    EZVIZ H8C Crashes Network When Active Defence (Siren & Light) is Triggered?

    Thanks so much for the guidance Dan, I will definitely follow up with EZVIZ - I asked them if they have had any other users experience and report this issue and their answer was "No, it is a very uncommon issue", there also doesn't seem to be any mention of the issue online. Will keep poking!
  6. Alex_SA

    EZVIZ H8C Crashes Network When Active Defence (Siren & Light) is Triggered?

    Hi all, Hope you are very well. I am looking for some advice in troubleshooting an issue that I am having which is rendering my IP cameras somewhat useless. I have reached out to EZVIZ but they don't have any guidance on the issue and are sending me down long "check this, check that" checklist...
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