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Yes, I think yes because the unit's were placed and not touched again. So, only after the admin password reset I lost the access, but no physical change or to the hardware happened :/

Thank you Kyle! In order to reset the password in SADP and extract the XML file, the Door station should appear on the list right? Because I can only see the ds-kh6320y. Is there something needed so the Door unit appears here?

Hey, I purchased a DS-KIS702Y package, but I'm encountering some issues with the Door Station unit (DS-KD8003). A colleague assisted with the offline installation, allowing me to open the gate from the indoor unit, hear the bell, and so on. Unfortunately, he used his email, and I couldn't...