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Thankyou for sharing your knowledge and experience with this issue. I was starting to feel like there was something I had missed. Is there any known work around to get smart functions to work with PTZ?

Hi there! Hikvision DS-2TD4228-10/W I have a very particular issue which may not be possible to fix but its worth a try. A customer I am doing work for wanted a thermal camera set up to detect if something catches fire in a warehouse. The camera has been setup and is using an alarm output to...