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Hi dear, just to let you know that the motion detection pics were not loading due to the cellular data blocked the app from performing some functions. I used VPN. Pics are downloading once they are clicked. Thanks for the help.

Thanks sir. We keep you informed. Have a nice day.

Thanks. Two HIK vision 360 pitz camera’s are connected to the DVR and one Ezviz camera is connected to the WiFi with SD card. Both have similar motion detection issue. Attached are the screenshots of the camera model and version.

Thanks for the feedback. I also have a Ezviz camera which works on the same WiFi in which the DVR is connected back home in India which is connected to my phone in Dubai has same issue. Attached is the screenshot. Also attached the Hik-Connect version.

I am currently living in Dubai. My cameras are installed in India. The motion detection Alarm doesn’t download pics in Dubai well as in India it works fine. I checked with the local mobile internet provider and they said everything is working fine related to data speed. However the motion...