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Ah okay. Your cameras are not a manufacturer I have experience with I'm afraid, but my first thought was potentially a cabling issue, especially if they're mounted outdoors, as this tends to be the main cause of intermittent camera dropouts. Power cycle your cameras and the router perhaps.

It may be an issue with the cable - would you be able to check one of the cameras with another network cable, preferably one you know works fine?

There was an issue with the 4MP cameras in which the camera would not be able to upload a capture if it was larger than a certain filesize. This was often exceeded during the day, when the scene is more complex, compared to night when the scene is much more basic. It sounds like what you may be...

That could be any number of reasons, we'd need to know some more information to help. What cameras are they? How are they all connected to your network?

Don't worry, any camera connected directly to the back of a Hikvision DVR or NVR will not show up in SADP, as they're on the NVRs own internal NIC. An analogue camera won't because it's analogue, it's not sending network traffic.

In the past, it hasn't been possible to view any stream or make any configuration changes via a Smart TV as they typically could not support the Web Components plugin. Only way is to give it a try I suppose. Not sure why the password would flag up as incorrect unless you were entering it incorrectly

Would you be able to upload a screenshot of the Storage Management page, and what happens when you try to format?

Have you disabled the PIR alarm? The 3MP and 4MP versions of this camera have a built-in PIR alarm that will, by default, play an audible siren whenever it is triggered. It's likely to be an alarm exception, relating to the HDD. Check each alarm exception option and untick Audible Warning as an...

You might want to check out the below models from Hikvision. DS-2CD2142FWD-I 4MP dome camera This camera has a built-in microSD card slot, and is available in a 2.8mm focal length which would give you an approximate 105° horizontal field of view - very wide. DS-2CD2152FWD-IWS 4MP mini-dome...

You'll want to first update from v3.2.1 to v3.3.xx before then updating to v3.4.xx. The right section for your NVR is at the below link. DOWNLOAD PORTAL Make sure that you downloaded the correct firmware for your -E series NVR and not the firmware with the same version number and build for the...

I've just had a look through the usual places and couldn't find a later version for that camera I'm afraid. You may want to drop an email to Hikvision's technical support team directly - they can potentially give you a custom firmware or beta firmware which includes the feature

Unfortunately, the time has finally arrived. As of Mozilla Firefox v52.0 released on March 7th, NPAPI plugins are no longer supported. This means that, much like Google Chrome, Hikvision users will no longer be able to successfully install the web browser plugin required to view their cameras...

Try using a wired connection from your laptop to your router. Wifi connections tend to cause firmware updates to fail. Try also disabling any anti-virus / software firewall that may be active for a brief period. You'll want to make sure you upgrade from 5.2.0 to 5.3.0 first before 5.3.0 to 5.4.0

It's definitely interesting that you contacted Hikvision support and they still claim Firefox as a functional browser. This weekend, Firefox updated to v52.0 which officially discontinues support for NPAPI plugins Like Chrome, this means that Firefox will no longer be a usable browser with...

There is a workaround - Type about:config in the Firefox address bar – ignore the “are you sure you want to proceed?” page - Right click anywhere. A context window should pop-up - Select New >> Boolean - Enter exactly plugin.load_flash_only -...

Well, seems I was completely mistaken - feedback is flooding in now that people are waking up. Firefox automatically updated to v52.0 this morning / weekend for many people. Unfortunately, this is the version that discontinues support for NPAPI plugins, much like Chrome did in September 2015...

Hi. Firefox is still working fine with plugin version v3.0.6.13 on a DS-7716NI-I4-16P. I haven't heard any feedback from any customers about it yet either. 1. Try uninstalling the web components plugin from your PC and redownloading it from the Hikvision European download portal 2. Make sure...

You may wish to consider the DS-2CD2142FWD-I 4MP Dome camera. It has a built-in microSD card slot for cards up to 128GB and can record standalone, without requiring an internet connection. You would need to provide it with a 12V DC PSU in this case. If your Garage is on the same mains circuit...

Few things to check: 1. Are you able to hear audio in playback recordings via a web browser or iVMS 4200? 2. Via a web browser, navigate to Configuration >> Storage >> Schedule Settings >> Advanced and ensure "Record Audio" is ticked. Try again. 3. Use either Hikvision's own software, VSPlayer...

The only people who'd be able to remove an EZVIZ camera from another account are EZVIZ themselves. Wait for their reply - you'll have to prove that you own the camera so make sure you have any purchase receipts or serial numbers to hand.