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Thanks for the update Dan.

Hi, Ive just upgraded one of my cameras to the 2CD2546G2. Current version is 5.5.135 200608. Im trying to upgrade to the 5.5.150 200927, but i get a firmware mismatch error. I notice that this variant was not on the change list........ Do i therefore have the latest firmware? I have been...

Thanks. Unfortunately I can not do that. The work profile blocks changing this setting hence the reason I can’t install it.

I’m talking about android

Any alternative apps someone can recommend cause at the moment I'm stuck as not able to install apps from unknown sources.

This is a real pain. I’m now unable to install the app as my company restrict side loading apps from unknown sources.. So basically I’m unable to remote view my cameras? Any alternatives?

It’s not an option you can change it’s built into the operating system. I have a note 9 running Android 9. I opened the post to get help not debate about the os.

It’s in 9 as well. I’m surprised you get instant notifications if your phone has been untouched for an hour - and not plugged into the charger.

That is not correct. Doze is very much a part of Android 10.

The only solution is to disable doze mode using adb. The only solution would be for hikvision to change the notification priority so that it is not affected by this stupid power saving scheme.

I use this to adjust the frame rate during an event. Constant recording is set to say 8fps which increases to 12fps during an event. Max bitrate is also increased. Not sure how much disk space this saves, but every little helps :-)

i also reported this several months ago. Like Phil says, it doesnt seem to be causing an issue. Hikvision DS-7616ni-i2/16P NVR POE Issue - "PoE Power Overload"

Thanks, but the issue is also on the pixel xl2 and oneplus pro7 which do not have those options. I've disabled doze mode via adb and monitoring the change in standby drain with accubattery app. Really think googles implementation of doze delaying notifications is not good. Hikvision need to...

Hi, I have tried using both hik-connect and ivms-4500 on several android devices all running android 9. Notifications work well until the phone has been turned off for 1 minute, and then notifications get delayed due to android doze feature. Setting the apps to not optimize battery does not...

Ok thanks for the update. I also see no other symptoms at present.

I have a 716NI-I2 16 channel and have noticed in the logs a POE overload which only seems to occur for one second every hour - appears to be happening at 8 mins past the hour every hour. No cameras drop out, and everything seems to be functioning correctly. Firmware version is 4.1.61. Any...

Hi, Is there an easy way to backup a certain days worth of footage from a DS-7616NI-I2/16P? The only method i have found is to go to the day of interest, select all cameras and use the "crop" tool to select the time period and then export to a usb device. Thanks Andy.

SJS - thanks for the suggestion. I have had UPNP turned off for several weeks however, it does not resolve the issue. Last week i would get an abnormal shutdown more or less as soon as i accessed the NVR via the mobile app. I cant believe this issue has not been resolved. Who at Hikvision should...

My 7608 works fine until i access the feeds via the IVMS-4500. Generally it works for a couple of mins, then hangs whilst the 7608 reboots. looking at the logs it reports an abnormal shutdown!!. This has been happening since i purchased this unit and would like to know how to fix please!

still having abnormal shutdown when accessing remotely using IVMS-4500