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At least your devices are connected again. David

Maybe iegeek had a protocol problem on their server, we will never know. Try these on your PC browser and see if any connect to the NVR. Http://192.168.68.121:8080 Http://192.168.68.121:34567 David

@MJL1956 Morning Martin, Have you restarted the router? Has it been recently updated or parameters changed? On your PC what is the problem with the HiP2P app? Do you get any error messages or codes? David

I'm just trying to check LAN network connectivity to the NVR. On your PC can you open a command (cmd) prompt terminal window and at the prompt type ping 192.168.68.121 did you try connecting 1 device? David

Have you tried to restart the NVR? Do a reboot / restart or shutdown and switch on. When the NVR is working try the apps. Using your win10 pc open a web browser, in the address bar type http://192.168.68.121 and press enter. If you get a login screen enter your admin id and password. David

How are you currently checking the NVR / cameras? Who installed the system? Do you know the admin user id and password? Your phone was launched around 2019 and Android 15 is the latest OS, can you update your phone? using the app, when you remotely connect to the NVR / cameras do you see...

Martin, Do you have the same problem when using your home wifi network and away using the mobile data network? What is the full IP address of your NVR (192.nnn.nnn.nnn)? it is ok to post that info here. David

The cloudedge app seems to work with the NVR, see this YouTube video

Looking at the download page here there is no mention of the IE92 system for phone and computer apps. Is the IE92 a new system? Have you looked for compatible alternative apps? David

@MJL1956 It could be related to the app update, the last iPhone app update was about 10 months ago. IE92 probably refers to your camera system. https://uk.iegeek.com/products/poe-system-ie92 What phone models are you using and what version of windows is on the PC? David

Hi Martin, Can you tell when the phone IOS and android apps were last updated? I wonder if the remote access cutoff dates were at the same time. Is IE92 internet explorer 92? David

That is how I connect my cameras, they are all on my router subnet. If it helps I use the same NVR as you. David

I think cameras connected to the rear NVR ports use an isolated LAN, that's why you have to enable the NVR virtual host and access those cameras via port 6500x. Make sure you are not mixing up the NVRs own LAN subnet for rear port cameras and the WAN / LAN port connected to your router. David

I suspect your system will stop working, why do you want to change the subnet? Are your cameras connected direct to the ports at the rear of the NVR? David

Why are you using these IP addresses instead of IP addresses from your routers LAN subnet? There may be a range of static IP addresses available from your router subnet. David

@mollybolly, Let me read this again so I understand your setup. I’ll get back to you. David

Is the DHCP server on the router enabled and the NVR DHCP client enabled? David

Andy, Could you post the NVR and camera model numbers? Also confirm the cameras work, as they should, when NOT connected to the NVR? David

@SanduD, When I’ve updated firmware using the devices CLI I’ve either used tftp or zmodem to download the file. There is usually an app on the device to start a tftp or terminal session that allows you to transfer the file to the device. Tftp transfer will be via the devices Ethernet port...

Each PoE interface will be connected in parallel to the pcb dc supply. As @Phil says, each poe interface is independent and can switch off the poe dc supply to the camera. David