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I've been running with iVMS-4200 for some years without issues. I recently fired up the app and no images appeared in either Main View or Remote Playback. I spent some hours trying to find what had changed, but I could not resolve it. I decided to uninstall all and reinstalled the latest version...

Can anyone clarify something for me? I have set up an intrusion area and understand most of the parameter adjustments - bar one. The percentage element appears to have a confusing description and reads: ‘Percentage defines the ratio of the in-region part of the object which can trigger the...

I have two users, 1 Super and 1 guest (Operator) - Both work fine over the internet (WAN). I just added a third (Operator), restricting this user to Live View only on all cameras (Profile Identical to guest). Issue 1. When I try to logon with this new user 'ella' the login is rejected with...

Using iMVS-4200. A rather basic question, but I can't see anything in the forum or the Hikvision Help. How do you configure the client iMVS-4200 to start with the custom view that I've created? Currently it comes up with the standard 4 image view and I have to manually select my custom view (6...

I am using iMVS-4200 latest version and have a problem when viewing the cameras in daytime. If I use the standard 6 view (1 main and 5 mini images), the main image often will not appear, or if it does the image is frozen at a point in time. All cameras are being monitored using Mainstream and I...