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Hi Phil, Thanks for your reply. I am in contact with the supplier and waiting for an answer.In the meantime could you please give me some instructions on how to recover from the boot loop once I get the correct firmware?

Hi Phil, I tried to upgrade using the following version: NVR_K41_BL_EN_STD_V3.4.95_170626.zip The upgrade completed normally and rebooted. It is now stuck in a boot loop, with a constant steady beeping. Do you have any ideas how I can fix this?

Thanks Phil,I shall try it.

I bought it in the UK(English) is there a particular one I should download?

I have had this recorder for 2 years,in the last 12 months it has been rebooting of it's own accord about once a month,any help to solve this problem? software is V3.3.2.Build 150522