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Hello, Wondering if anyone can help - was working with my gate automation installer to connect up my Hikvision Intercom (DS-KD8003-IME1 unit to a BFT A600 sliding gate motor. We can’t seem to get this working - tried NC1 and COM on the back of the intercom to 60+61 on the gate motor Don’t...

HI All, I’m looking at adding the Hikvision intercom system to my existing NVR setup to control a sliding gate for access to my property and have a couple of questions... Are the hikvision intercom systems compatible with sliding gate opening systems? Can they support GSM as well for gate...

Its actually missing sections of the recording - in fact everytime there is an intrusion alert, when going back into the playback function on the web client its deletes approx 2 mins of the recording and just jumps from start of intrusion to the end of the intrusion with nothing in between.

This was working perfectly for me for months, today all of a sudden instead of the image on the message screen for the alarms in Hik-Connect app (when a intrusion is detected) now I'm just getting the icon of a bell. Had a look on the link below and that doesn't help me.... I rebooted the NVR...

Hi all, Is it possible to use the DS-KV8102-IM and have all video recorded on the NVR - (7616) weather activated or not and also have motion/intrusion features? Is it possible to power this up using POE and not the distributer as it states? seems a bit overkill if you just want the 1 intercom...

Worked a treat - thanks!

Update - upgraded another camera (different model) with the same file and no issues - just this one? :(

Upgraded NVR to 3.95 with no issues. Seems to state web plugin version 3.0.6.13 Then upgraded DS-2CD2042WD-I to v5.5.0 170725 which now states plugin version 3.0.6.26 Since then - whilst the NVR can see the camera fine - however when i go to the camera main conguration page directly using...

Hey Phil, I spotted that earlier but was a little concerned that none of the release notes contained my specific camera model number in them. Do you think it will just work? Cheers, Matt

Hi All, Does anyone know the correct firmware required to upgrade the above from V5.3.0 build 151016.... I downloaded the file from the product page download link: DS-2CD2E20F-Hangzhou Hikvision Digital Technology Co. Ltd. When extracting the notes stipulate the following...