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Hi Did anyone manage to sort this out? It still happening to me. Thanks Jason

Hi Phil, No need to apologise, I appreciate all your help and advise. I've changed the settings as to be honest they wasn't right, I just used the routers ip instead. It hasn't made a difference though. Here's a screen shot of my camera at the back, the left one is directly accessing the nvr...

Hi PHil, Ok I think I've managed to sort the problem, well kind of. I've logged in using the IP address for direct access via browser and hik connect app, I've set up a device on the app using the ip/domain option. Now I can see live footage and playback without any problems and looks great...

Hi Phil, I want ha j to the system last night as deleted it off the hik server, deleted it from the hik connect app and deleted all the services in router. I then reopened the ports, added it on to hik and the connect app and am still having exactly the same issues. Do Hik offer a dial in...

Hi Phil, Yeah the camera is set to record continuously, I can see the blue bar when you're skipping through time periods it just seems to end early morning just after dawn . I thought maybe a setting to do with play back quality to high for phone or something but it doesn't work on laptop...

Hi. I can watch the stream now fine in 4g etc, when am home later I can watch it on home network fine. I can view last nights recordings now on 4g fine and again at home. It seems as it's get to day light I am unable to view the recordings from the day time on either home or 4g it just says...

Hi, Am a newbie here, having some trouble with playback from my nvr, I've listed the details below. My problem is I can playback the videos off both my cameras up until sunrise then I just keep getting an message saying 'connection unstable' DS-7608NI-K2-8P 2 cameras DS-2CD2T55FWD-I5...