Search results

Good evening, I have just upgraded my 16 channel K series to an I series NVR (DS-7616NI-I2-16p) - due to a number of issues. I have one ANPR camera - a DS-2DE4A26FWD-IZHS which I bought form you a while back. After reconfiguring the new NVR I no longer had the image adjustment settings on...

My ANPR Camera is running firmware V5.4.3 build 161027 - is there an update for this? Just going through refreshing some very old firmware across my system Thx

What is the latest firmware for my NVR? Currently running V3.4.96 build 170921 I seem to remember HIKVision stopped updating firmware for the K series? The lack of browser compatibility and growing unreliability is irritating - If I were to switch it to the I series equivalent would it solve...

Help - the PTZ function is stuck at 90 degree down angle - facing directly down. It has been ‘sticky’ for a while but is now stuck - gently rocking back and forth. The motor is still working and it appears to be some kind of software issue - where it should rotate and ‘pan up’ automatically. I...