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Anyone? Please, urgent.

All setup was done at home and the only change hereafter was SADP to change gateway and ip No.

I use edge in ie mode as usual. My other cameras work OK

I tested it home and everything seemed OK, but when I installed it at my summer cottage, something dont work. I have a large memory card - 256 GB at it can be seen in storage and worked also OK at home. But in the general menu with Live View, Playback, Picture, Application and Configuration I...

Hi Dan, Thank you very much. I found this solution some years ago, but missed it. Now I shall keep it safer for the future.

Some facilities like download via IE don't work if I haven't login as admin in IE. (It's a matter only on new Hikvision camera, not old.) I can do Search, type IE and choose Run as Administrator, but it would be much better if I could always run IE as Administrator. The user should not be admin...

Fantastic reply, Dan. Thank you very much for the answer and detailed instructions.

Not important questions, but I like to understand all possibilites. 1) The light bulb i the PTZ menu can be set on/off (blinking), but does it work? 2) Does Auxilary Focus work on this camera (The lensinitiazation do). 3) At the bottom - (+) Start Digital Zoom can be turned on (red) and off...

Here is the answer from support.eu@hikvision.com: Q； how to use the heater? The small system of the main control platform is auto heated. When the temperature is lower than -15 degrees Celsius and the waiting time exceeds 3 minutes, the system will be heated. The temperature height is -10...

This is the official Data Sheet from Hikvision https://www.hikvision.com/content/dam/hikvision/products/S000000001/S000000002/S000000003/S000000005/OFR000002/M000038929/Data_Sheet/DS-2CD3B26G2T-IZHS-C_Datasheet_V5.5.112_20211208.pdf where "Heater | Yes" can be seen. I don't think the local...

Here in https://www.netcam.no/info/Hikvision/DS-2CD3B86G2T-IZHSY.pdf I find this - see pic. "Heater | Yes", but howto?

Hikvision DS-2CD3B86G2T-IZHSY manual In this manual page 97 is mentioned 9.16.2 Heater, but when I go to Configuration, system, system settings - there is no choice External Device. See picture. The detailer sold this camera as "with heather". Did he sell me the wrong camera or is the heating...

Hi Dan, Thank you very much for investigate and "follow up" my question. Very, very satisfying to know.

Thank you very much. Hope to get an answer.

We are often told that you must not send confidential information by e-mail. Isn't the S/N a piece of information that can make it easier for hackers? My camera emails normally go to myself, yes, but alarms also go to the alarm company and possibly my electrician who assists in the event of a...

I have tried almost everything, but can't find howto. It may be a security risk. Take a look at att. picture

Yes that's done, but I got "The type of upgrade file mismatches. " The filename digicap.dav as in the guide. I now will try to get the upgrade file as in the guide, not as done from bottom at the cameras spesifications. DS-2CD3B86G2T-IZHSY which seems to be wrong...

But, It was not so easy. I downloaded the file "Firmware__V5.7.20_221109_S3000464265.zip", opened it and got a folder Firmware__V5.7.20_221109_S3000464265 - and inside it a file named digicap.dav. (The zip file used 97134 KB.) Tried to upgrade firmware with it, but it is rejected as "wrong...

Hi Kyle, Superb, thank you very much.

May be not any new firmware, but I'm a little stucked her: HIKVISION UK PORTAL Howto find the correct latest firmware for my camera?