push notifications

Having issues with Hik-Connect push notifications: the alerts come through just fine, but video clips fail to load properly on the client’s iPhone — they either freeze on the first frame, keep spinning, or throw a decoding error. Setup: IP Camera: DS-2CD2T46G2H-4I (AcuSense G2, 4MP) NVR...

Hi everyone. I'm in a bit of an urgent situation here. I have to install some camera tommorow that was asked to have push notifications, however I noticed that after one notification is sent there is a cooldown period of around 1 minute when camera or NVR won't send any notifications for...

Hi guys, Just installed a Hikvision system today updated with the latest firmware on nvr and cameras. NVR: DS-7604NXI-K1/4P 4TB HDD Camera: Hikvision DS-2CD2T46G2-ISU/SL 4MP Fixed IP Bullet (2.8 mm lens) Issue: hik-connect push notifications not working on iPhone devices, I have also noticed...

Hi all as you can see from the title ** Hik-Connect app Event Notifications Stopped ** Long story short...I have a DS7608NII28P NVR with 5 cameras, 1- 8mp turret, 1- 4mp mini dome and 3- 3mp turrets, all been working fine for weeks but I noticed on my iPhone and 2 iPads that the last event...

I've installed version 4.0.0(Build20170122) on my galaxy s7 edge my cameras have been configured with email notifications which I receive perfectly fine. One issue I noticed with push notification option the toggle on the specified camera is on but I don't receive notifications. I tested the...