Hik-Connect Camera keep losing connect on Hik-connect

[Tdyyde386]

one site where we have cameras keep losing connection on for just one site, i can change the setting and the camera will work for 20 minutes and then goes offline for the device management web page. What could be the reason for this?

 

[Phil]

Step 1 - check at the Hikvision download portals that your devices are running the latest available firmware:
UK portal - HIKVISION UK PORTAL
EU portal - DOWNLOAD EU PORTAL