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Device being used by another account

Murtle22

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Please help, I am trying to set up my Ezviz it was working fine till my husband turned it off, now it keeps saying being used by another account. I have tried deleting the account and registering nothing works driving me crazy
 
Please help, I am trying to set up my Ezviz it was working fine till my husband turned it off, now it keeps saying being used by another account. I have tried deleting the account and registering nothing works driving me crazy

What EZVIZ model do you have?
 
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