Does anyone here use V380 Pro windows 10 application?

[wegocctv]

i am having problem with v380 pro windows 10 application previously its working fine no problem with the connection i am using PLDT home fibre

then suddenly it's been 2 days now i cannot connect with the camera I've than uninstall/reinstall the application and create new user account but still having the same problem

but when i use a mobile data added a hotspot and connect my PC via wifi there is problem encountered with connection i can connect all the client camera

i just think that my internet provider did the blocking of v380 that is why i reset the my modem/router but then i am still having the same issue

even in the mobile v380 application i am having the same issue when i am using PLDT internet provider..


my question is.. is it possible that v380 pro application blocked my public IP? and what is the work around to solved this issue?


Thank very much.. your response will be very much appreciated.. god bless you all..

 

[blueangel5]

i am having problem with v380 pro windows 10 application previously its working fine no problem with the connection i am using PLDT home fibre

then suddenly it's been 2 days now i cannot connect with the camera I've than uninstall/reinstall the application and create new user account but still having the same problem

but when i use a mobile data added a hotspot and connect my PC via wifi there is problem encountered with connection i can connect all the client camera

i just think that my internet provider did the blocking of v380 that is why i reset the my modem/router but then i am still having the same issue

even in the mobile v380 application i am having the same issue when i am using PLDT internet provider..


my question is.. is it possible that v380 pro application blocked my public IP? and what is the work around to solved this issue?


Thank very much.. your response will be very much appreciated.. god bless you all..

This software application does not work anymore in V380, there is other version available and it is working well.

Try this Home security camera | Indoor camera | V380 PRO

That works fine with me after I changed my version.