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Hik-Connect Hik-Connect has stopped working on one of my phones?

amey01r

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I'm struggling with this immensely.

1. It was previously working. It just stopped working for no reason (on cellular only - wifi is fine).
2. I have a work phone and a personal phone - all is working fine on my work phone.

So the configuration is obviously correct or else it wouldn't be working on another device. I've tried to log out and back in again to no avail. It simply won't work on one device.
 
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